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Framwellgate Moor Primary School

Newton Drive, Framwellgate Moor, Durham, DH1 5BG

 Framwellgate Moor Primary School
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Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern  the process outlined in the school Complaints Policy should be followed.

Complaints will be dealt with as quickly and efficiently as possible and will usually resolved through meeting and discussion.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham County Council SEND Section.

In this section

  • Introduction
  • Our SEN Provision
    • The kinds of SEN that are provided for:
    • Our approach to teaching children & young people with SEN
    • How we adapt the curriculum and learning environment for children & young people with SEN
    • How we identify, assess and review children with special educational needs
    • How children with SEN engage in all activities?
    • How we evaluate the effectiveness of SEN Provision
  • Support for Emotional & Social Development
  • Looked After Children with SEND
  • SEN Transition
  • SEN Specialist Expertise
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints & Feedback
  • Key Policies
  • Grasshoppers
The Local Offer
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Ofsted Outstanding School 2012 2013

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Primary Science Quality Mark

ICT Mark Accredited

Copyright © 2023 Framwellgate Moor Primary School

Newton Drive

Framwellgate Moor

Durham

DH1 5BG

Tel 0191 386 5400 · Email admin.framprimary.durham@dbprimary.com


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